Return and Refund Policy
Version 2026-06-12 | Effective June 12, 2026
1. No Returns
QUEBA is a digital platform. No returns are available for any purchase, subscription, chat unlock, card prioritization, penalty payment, digital access, or other paid service provided through the platform.
2. No Refunds
All purchases, subscriptions, chat unlocks, card prioritizations, penalty payments, and any other paid services are final, non-refundable, and non-returnable once purchased, activated, unlocked, or processed.
3. Final Sale Acknowledgement
By completing a payment or using a paid feature, you acknowledge that the service is delivered digitally and that payment is final. Lack of matches, lack of responses, changes in user preference, account misuse, policy violations, or discontinued personal use do not create a refund right.
4. Platform Changes
QUEBA may modify features, availability, pricing, durations, service rules, or paid functionality in accordance with the Terms and Conditions. Such changes do not entitle users to returns, refunds, credits, or compensation unless required by applicable law.
5. Failed or Duplicate Payments
If a payment is incorrectly charged more than once or fails due to a payment processor issue, users may contact QUEBA with transaction details. QUEBA may review such cases, but this does not change the no-return and no-refund policy for valid purchases.
6. Policy Updates
QUEBA reserves the right to update, revise, or replace this Return and Refund Policy in the future. Updated versions may apply from the effective date shown on the revised policy while historical acceptance records remain preserved.